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HomeDocumentationRecipesAPI Endpoints

Documentation

  • Hello World
  • Deleting Media and Time to Live (TTL)
  • Transcripts
    • Closed Captioning
  • Search
  • Client Supplied Encryption
  • HTTPS Request Security
  • Reprocessing
  • Aligner

Creating Your Configuration

  • Languages
  • Callbacks
  • Metadata
  • Transcript
    • Stereo
    • Custom Vocabulary
    • Formatting and Punctuation
    • Priority
    • Swear Word Filter
    • Transcoding
    • Voicemail
  • Analytics
    • Categories
    • Conversation Metrics
    • Predictions
    • Sentiment by Turn
    • Verb-Noun Pairs
    • Voice Features
  • Keywords
    • Entity Extraction
    • Keywords and Topics
    • Keyword and Phrase Spotting
  • Redaction
    • PCI, SSN, PII Detection
    • PCI, SSN, PII Redaction
    • Number Detection and Redaction

API Error Codes

  • Voicebase API Error Codes and Messages

App Portal

  • Create Account
  • US Customer Login
  • EU Customer Login

Resources

  • Player
  • Swagger

Help Center

  • FAQ

Redaction

Suggest Edits

Improve call center data compliance with the VoiceBase Redaction, which enables automated detection and redaction of credit card numbers, social security numbers and other sensitive information.

By automating PCI redaction, call center call recordings and transcripts are scrubbed of payment card CVVs, social security numbers, Numbers, and more.

  • Detection of PCI, SSN, PII

  • Redaction of PCI, SSN, PII

  • Detection and Redaction of any Number utterance

Updated over 3 years ago